Privacy Policy

Last Updated: January 2026

1. Introduction

EMX Auto Diagnosis and Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information that you voluntarily give to us when registering with the service or when you choose to participate in various activities related to the service, such as:

• Name
• Email address
• Phone number
• Mailing address
• Vehicle information
• Service history

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our service
• To improve, personalize, and expand our service
• To understand and analyze how you use our service
• To develop new products, services, features, and functionality
• To communicate with you for customer service and support
• To process your transactions and manage your orders
• To send you updates, marketing communications, and promotional materials
• To find and prevent fraud

4. Disclosure of Your Information

We may share your information in certain situations described in this section and/or with the following third parties:

• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

EMX Auto Diagnosis and Repair
2100 Verdugo Blvd
Montrose, CA 91020
Phone: 818-330-9970
Email: info@emxauto.com